ING Direct Electric Orange Checking Review

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Today I’m going to explain why it might be a good idea to open an ING DIRECT Electric Orange Checking Account, and then tell you exactly how to make the move, including setting up free bill pay.  I know a lot of my readers already have an ING Direct Savings Account. That’s awesome! But what about an associated Electric Orange checking account? I understand the hesitation with getting one (“how does check-writing work?”, “how do I get to my cash quickly?”, “how do I make deposits?”).

ING Direct Electric Orange CheckingI’ve had one since early 2008 and initially started using it as a daily spending account (see how we set up our bank accounts).  Just recently (because we’ve gone to one income) I started using to it perform a majority of my bill pay activities.  It’s slowly become our primary checking account.  Well, here are the details, starting with why you might want to open an Electric Orange Checking Account:

Benefits of Having an ING Direct Electric Orange Checking Account

Earn Interest on Your Checking Balance – Like their savings account, ING Direct’s Electric Orange account is going to pay you more than your average bank just to keep your money there. As of January 6th, 2012, they are paying 0.20% – 0.90% APY. I know that doesn’t look like much, but it’s way better than an average bank’s 0%.

Free Bill Pay, Electric Checks, and even Paper Checks – Yes, there are multiple free ways to “pay ya bills” with this account. The bill pay setup is really basic and the check features are straight-forward. Did I mention it’s all free? Some banks don’t offer all of this for free. If you’re paying for these services you’re wasting money.

Easier Access to Your Savings – You will be able to move money from your ING Direct Savings Account to your Electric Orange account instantly.  And, because you have a MasterCard® Debit Card associated with this account, you’ll be able to access money from your checking or savings account by ATM or at the register.

Free ATMs – The network of free ATMs is great.

FDIC Insured – Last but not least, the accounts are all insured by the FDIC. No worries.

For me, it came down to convenience (easier transfer from the savings account) and making my money work for me (earning interest).  I used to keep an account with Bank of America in the event that a physical check is needed immediately. But now ING Direct has paper checks. As for when I need to deposit a check, I just deposit them into my bank account and transfer the funds to ING Direct. I could, however, just mail my deposits in. One thing that will help me totally eliminate the need for a physical branch is digital (optical) deposit. ING Direct will release that feature soon.

How to Open an ING Direct Electric Orange Checking Account

Now that you’re convinced to make the move, here are the steps to opening up your new ING Direct Electric Orange Checking Account:

  1. Login to your ING Direct Savings Account (if you don’t have one).
  2. Locate the link to “Open an Account” or the “Electric Orange” tab.
  3. Complete the Electric Orange account opening process, including: linking it to your savings account, requesting your MasterCard® Debit Card (optional, I believe), and depositing some money from your savings account. The process is fairly straight-forward.
  4. Once you have your account open, you’ll want to establish either a direct deposit using a portion of your paycheck (talk to your HR dept.), or automatic transfer from your ING Direct savings account (very easy setup you can do online).

How to Pay Your Bills Using Electric Orange

Okay, now that you’ve got your account opened, made some transfers, and used the MasterCard® Debit Card to make some purchases or get money without fee from an ATM, you’re ready to take the account to the next level by paying your bills online.

There’s several different methods you can use to pay your bills with Electric Orange.  So there’s bound to be one that works for you:

1. Free Bill Pay – Bill pay is great for paying your monthly bills.  Simply add all of your bill companies to your list of payees and initiate payments to these payees for the amount and date you designate.  If your monthly bill is a fixed amount (mortgage, student loan debt, etc…) then you can select the payments to recur automatically each month.  I use this method on about 6 or 7 of my accounts.  Each recurring payment comes with an email notification so that you can ensure you have enough funds prior to the payment going out.

2. Auto Withdrawal – For the remainder of my bill companies (2 or 3) I use auto withdrawal.  This is simply providing the bill company your banking information (routing and account number) so that they can pull what you owe them from your bank account.  Traditionally, you would locate this information on one of your checks.  Since you don’t have a check, visit the “account maintenance” link from the Electric Orange details page.  On the account maintenance page, look for the “voided check” link.  There you’ll find your routing and account numbers, which can be provided to your bill company to set up auto-withdrawal.

3. Paper Checks – With the Electric Orange account you don’t get paper checks in the traditional sense, but you can have a paper check mailed to any address.  You can even have the check mailed to yourself to be signed over to someone else.  I only use this method if I owe a friend or family member some money. Now they are offering paper checkbooks too. For $5, you can have a checkbook mailed to you.

4. Electric Checks – Although this is a method that I’ve never used, it looks pretty easy.  Basically, you send money to someone else’s bank account.  It can be another ING Direct account, or a completely different bank account.  All you’ll need is that person’s routing number, bank account number, and email address.  This might be a good situation for a small business owner looking to pay their employees straight from a checking account.  The recurring payment would justify requesting the banking info.

Open an Electric Orange Account with ING Direct

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Something is missed from this review, probably the best thing about an electric orange account is the total elimination of over draft fees! Lets face it, life happens, and sometimes you over draw your account a day or two before your deposit is supposed to clear, with ING there are no worries because your checking account is like a Credit Card. For example if you over draw your account you will not be charged any fees, instead you will have 30 days to pay the balance or you will receive interest charge :) So many Banks out there offer "Free Checking" but they are free only because they are in the business of making your fail, they make profit only when you fail and over draw your account! ING could change the world with there Orange Checking, but it must be noted that you will need to have good credit to open an account here.

Philip Taylor 8 pts moderator

Great comment, Derek. Indeed I should probably update this review with more emphasis on how they handle their overdraft protection. Definitely a perk as I've dipped into the negative a couple of times over the last 5 years and was pleased with the procedure.

My latest conversation: Day 31: Align Your Money with Your Values

I recently have a orange savings account how can i transfer money from my savings account to my chase account it only lets me transfer from chase to ing bank...? i opened the account about 3 days ago?

Philip Taylor 8 pts moderator

Not sure why you are running into this limitation. Since it's already a verified external account, you would think you could make the transfer out. I would just call their customer service really quick and find out what's up. You call and someone will literally pick right up and talk to you. Great service.

My latest conversation: What's Keeping You From a Radical Financial Life?

This does sound really great, there are quite a few attractive features. But the big let down seems to be making deposits. Seems to me like you MUST have another account to make one in a reasonable amount of time (of course mailing it in will take days and there's no guarantee it will be there on time). With most other banks you can take it to an ATM and it's in there almost instantly (particularly cash) which I think is WAY more convenient. Hopefully ING will make that happen. If they do, I'll hop on the wagon :)

Philip Taylor 8 pts moderator

Yeah, I still maintain a Chase account because of this. However, ING Direct is about to come out with digital deposit, so if you have a camera phone you can just use that to deposit your checks.

My latest conversation: How to Make an Interest Free Balance Transfer Citi Platinum Select Credit Card – PT Money

sdlizard 5 pts

Hello - I have a couple of questions. When you make a deposit either direct from employer or otherwise, how soon are the funds available, how long do they hold a portion of the money and how much is immediately available? Also, do you have to qualify for the line of credit for overdrafts or is it standard for everyone? How much of a line of credit is it? I am looking to switch banks soon!
Thank you

Philip Taylor 8 pts moderator

sdlizard Fund are transferred in 2 days. They don't hold any portion of your funds. Here's more: http://ptmoney.com/why-do-online-bank-transfers-ta... They run your credit when you sign up. Not sure if they give you a particular line of credit. I'm sure they will handle overdrafts on a one-of basis. Hope that helped a bit. Their customer service is great. You should just call them and they'll talk you through everything.

My latest conversation: November 2011 Personal Net Worth

Philip: You can now get paper checks with your electric orange account. Your summary above should be updated to reflect that. I suspect you'll soon be able to scan/photo deposit checks, too. -- Jeb

Philip Taylor 8 pts moderator

Thanks, Jeb. You know, I blogged about that under a separate post, but I forgot to update this one with that new info. Thanks for the push. I have my paper checks now too. Very convenient for an online bank. http://ptmoney.com/ing-direct-paper-checkbooks-dig...

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What is the normal hold time on transfering money to or from a local branch bank i.e. B of A or Chase?? I recently open an online account thru Sallie Mae and did a transfer from my B of A Acct it came out of my BofA acct rather quickly but took about 10 days to give me access in my Sallie Mae acct, Transfering the other direction took about a week to show up in my BofA acct.

It's normally about 3 or 4 business days for me. Kind of a pain, but perfect if you're trying to save more (i.e. you won't be tempted to touch it).

Just an update, according to the Electric Orange website, paper checks ordered are $5.00 for 50 checks (automatically deducted from your account once you order). So it isn't actually free.

@thom - "how’s that interest rate working for you now?" the rate is perfect. it performs at least 4 times greater than a regular savings account (i.e. Bank of America). i don't think you understand savings accounts. they aren't designed to perform like a long term investment. they're simply a place to stash your short term savings needs. they are FDIC insured and easy accessible. unlike your precious gold. in fact, they nor this post have anything to do with gold or peter schiff. stop watching so many youtube videos and learn some basic personal finance info

how's that interest rate working for you now? buy gold and silver related assets and get out of the stock market, we are soon to be in a inflationary depression followed by deflation, gas is going to be 7.00 dollars within a year or two, the USA is going to make Greece look like a picnic, this is a global crisis by design to shift to a international/global government that implements the coming global carbon tax and one world currency, the dollar is being destroyed by design thanks to zero % interest rates compliments of the federal reserve which by the way is about as federal as federal express, the fed has no choice but to start monetizing the toxic waste from the falsely perceived mortgage crisis, that means only one thing, the printing press is running non-stop around the world from all central banks, buy gold and silver assets if you wish to preserve any wealth that you have, listen to Peter Schiff, Ron Paul, and the Austrian school of economics

I actually have both an Orange Savings and an Electric Orange account. Everything that the writer said about the Electric Orange account holds true; I haven't had any problems with it at all. At first, I, too, used it for daily spending. However, now I'm starting to use it to pay more of my bills. And the convenience of being able to transfer from one account to another really helps. I do recommend this account to anyone who's looking to earn interest on their checking account while paying bills. Whatever bills are taken care of, the remainder of your money can simply earn interest. You can also have money withdrawn from an outside account to go into your Electric Orange account as many times during the month as you need to.

Al, I converted a paychex direct deposit to Electric Orange in January without any issue whatsoever... I think you all have a bad paychex account rep.

A great idea but until American banking catches up it's useless. One of my employers uses PAYCHEX one of the largest payroll service companies in the US they refuse to accept ING's Electric Orange as a valid bank account for direct deposit. After filling out my empoyers DD form, and providing a signed copy of the DD form available from ING PAYCHEX still refused to change my direct deposit. They insist on a "personalized letter" on "bank letterhead". When I called ING's customer service they refused to provide such a letter ... claiming they were unable to do that ... i.e. "the computer says no"

A complete impasse

@ andi dalt - sorry man. actually, i just logged into my account and i'm having trouble as well. the pages don't seem to be loading correctly right now. i will play around with it and see what i can see.

I got incredibly frustrated today. opened my electric orange account,a few days ago, linked to my ING savings account, and my brick and mortar bank. I tried to send a small check to a freind...all I could find was cancel, no place to accept. Tried to post 2 busineeses, beforeI needed to make payments, into their bill pay system. Again, could find no place to accept, only cancel. they did not show up in my list of businesses. what am I doing wrong?

I can't say enough about how much I love my ING Electric Orange and my savings account. I am totally satisfied.

Nice review.

There's also no overdrafting with this account, you just pay a ridiculously small interest payment on the amount you go over, and if you go beyond the small line of credit it declines the card. That alone saved me about $120/yr in accidental overdraft charges.

@Jeremy - Two ways to make deposits:

1. mail the check to ING DIRECT;
2. deposit the check into a local "brick and mortar" bank and transfer it to ING DIRECT.

I only use #2. I find it necessary to have a local branch available for this reason and for other services: notary, cashiers checks, etc...

I just moved to California from Tennessee, and would love to switch to using Electric Orange because they don't have Regions banks out here.

Only problem is .. I don't know what to do with a physical check that someone would give me. How do I deposit that into my Electric Orange account ?

@sara - Way to drive the point home. :)

I use ING checking for my car and student loans. It is really easy, and since I have a lot of my snowflake money deposited at ING it makes it easier to get that money to the loans.

I've never sent a paper check for anything official. I was trying to convince my mom (who has had ING for 6 yrs) that it's a good idea and sent her a check for $1.

Despite my devil's advocate post, I do love my electric orange account. :) I haven't used the paper checks yet, but I love the ease of managing it, bill pay, and how I can just shift money between it and the savings account...but even my checking balance earns interest. Vs. my old place where I earned 0.2% interest!

Great point about the timing, J. So far, my auto and manual bill payments have all worked. I've even sent a few paper checks out with success.

Love it, been using it since last November. My car payment goes automatically, and if I ever come up short for some reason, I can transfer money from savings in ten seconds (literally). One piece of advice, have ING set up to send payment a week before due; weekends and holidays can throw the timing off.

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