Would you pay $8 for a refurbished Sony Cyber-shot camera? That’s what we just did. Actually, we paid $8 to have our old, broken camera shipped to Sony for repair. We were really close to just trashing it (at least I was). We’d used it for a few years and it just quit working about 6 months ago. It’s actually our second camera now anyway. Right before it broke, we had just purchased a new Nikon.
Anyway, Mrs. PT wasn’t about to go down without a fight. She did the research with Sony and determined that we could simply mail the camera to Sony, along with the original receipt, and they would take a shot at repairing it, free of charge. The only problem was, we couldn’t find the receipt. We thought we were done. But I finally stumbled upon a batch of missing receipts, this one included. Most of the print was faded, but you could just make it out.
Long story, short: It worked! They were able to repair it in a couple of days and return it to us. Now it works perfect and we can either sell it, or keep it as a second camera.
Lessons learned by me this week: (1) keep your receipts on major purchases, and (2) don’t give up on stuff that breaks. The old can become new again.