Not having a working dryer is one of those inconveniences that will have you quickly looking for a solution. Line drying clothes is a chore (especially when it’s raining), and carrying baskets of wet clothes to someone else’s house isn’t fun. Luckily I was able to solve the problem without purchasing another dryer.
Based on my initial troubleshooting research, when the electric dryer is not heating it’s usually one of these problems:
- Exhaust is limited or blocked
- Breaker is thrown
- Heating element is broken
- Other break in wiring connections
I checked my exhaust, both behind the dryer unit, and at the outside vent, and all looked good. Air was freely flowing out of the dryer.
Next, I checked the breaker box for a thrown breaker switch. Since the dryer unit runs on 220, the tumbler could still be working (one have of the breaker) while the other half (heating) could be thrown. I switched off the breaker for 10 seconds and then turned it back on. This wasn’t the problem either.
Frustrated that I’d have to open up the back of the dryer unit to investigate further, I took the rest of the afternoon off.
The next day I opened the back of the dryer unit, being sure to unplug the dryer first. I found this video on YouTube which shows how to remove the back of the Kenmore 70 series dryer and remove the heating element. It was certainly easier than I’d imagined.
After removing the heating element I initially wasn’t sure if it was the problem. But then I inspected the coils on the heating element and there it was – a small break in the coil. The break was preventing the current from flowing through the unit and heating up.
My next step was to call Sears (where we purchased the dryer seven years ago) and see if they had a replacement part. Sears directed me to one of their parts centers. To find your local Sears parts center call 1-800-488-1222. Part centers will be able to look for your part number if you give them the model number of your dryer, so have that handy when you call.
I called the parts center and confirmed they had the part in stock. It cost $65. This was about double online prices for the part (before shipping), but I decided to get it anyway since it was an authentic Sears part, I was tired of waiting, and we are going out of town soon.
Replacing the part was a cinch. The dryer is back up and running 100%. I’m hoping to get several more years out of the unit. So glad I didn’t have to spend several hundred dollars on a new unit or wait for a service person to come to the house.
If you have a Kenmore 70 series dryer I hope this guide helps you diagnose the problem and get it fixed quickly. And if you have a different dryer I hope this encourages you to take the repair into your own hands and save yourself some cash.